1.1. Sales Work, Customer Service, Lead Generation, and Virtual Assistance:

• 1.1.1. All payments made for the aforementioned services are non-refundable unless otherwise specified in a separate agreement.
• 1.1.2. In the event of a service-related issue, Oz Cable Services LLC will work closely with the client to address and rectify the problem. Refunds may be considered on a case-by-case basis.
• 1.1.3. Refund requests must be submitted in writing to manager@ozcableservicesllc.com within 24 hours.
• 1.1.4. If a refund is approved, the amount refunded will be limited to the fees paid by the client for the specific service causing dissatisfaction.

2.1. Sales Work, Customer Service, Lead Generation, and Virtual Assistance:

• 2.1.1. Clients may request the cancellation of services by providing written notice to manager@ozcableservicesllc.com.
• 2.1.2. Cancellation requests are subject to the terms outlined in the individual service agreement.
• 2.1.3. If a client cancels services before the completion of the agreed-upon term, any pre-paid fees for the remaining term may be forfeited unless otherwise agreed upon.
• 2.1.4. Upon cancellation, the client is responsible for returning any Oz Cable Services LLC-owned equipment as soon as possible

3. Exceptions:

• 3.1.1. Oz Cable Services LLC shall not be liable for any failure or delay in performing its obligations under this policy if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, and natural disasters.

• 4.1. For refund and cancellation requests or inquiries, clients may contact Oz Cable Services LLC at manager@ozcableservicesllc.com.

• 5.1. Oz Cable Services LLC reserves the right to amend this refund and cancellation policy. Any changes will be communicated to clients through email or on the company website.

• 6.1. This policy is governed by the laws of USA & INDIA

1. Refund Policy:

1.1. Internet Services:

• 1.1.1. All payments made for internet services are non-refundable unless otherwise specified in a separate agreement.
• 1.1.2. In the event of service-related issues, Oz Cable Services LLC will work diligently to address and resolve the problem. Refunds may be considered on a case-by-case basis.
• 1.1.3. Refund requests must be submitted in writing to manager@ozcableservicesllc.com within 24 hours.
• 1.1.4. If a refund is approved, the amount refunded will be limited to the fees paid by the client for the specific service causing dissatisfaction.

2. Cancellation Policy:

1.1. Internet Services:

• 2.1.1. Clients may request the cancellation of internet services by providing written notice to manager@ozcableservicesllc.com or contacting the Sales Department.
• 2.1.2. Cancellation requests are subject to the terms outlined in the individual service agreement.
• 2.1.3. If a client cancels services before the completion of the agreed-upon term, any pre-paid fees for the remaining term may be forfeited unless otherwise agreed upon.
• 2.1.4. Upon cancellation, the client is responsible for returning any Oz Cable Services LLC-owned equipment within 24 hours

3. Exceptions:

3.1. Force Majeure:

• 3.1.1. Oz Cable Services LLC shall not be liable for any failure or delay in performing its obligations under this policy if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, and natural disasters.

4. Contact Information

• 4.1. For refund and cancellation requests or inquiries, clients may contact Oz Cable Services LLC Sales Department at manager@ozcableservicesllc.com.

5. Amendments:

• 5.1. Oz Cable Services LLC reserves the right to amend this refund and cancellation policy. Any changes will be communicated to clients through email or on the company website.

6. Governing Law:

• 6.1. This policy is governed by the laws of India and USA.