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About Us

The argument in favor of using filler text goes something like this: If you use real content in the Consulting Process, anytime you reach a review point you’ll end up reviewing and negotiating the content itself and not the design.

Consultation
Contact Info
  • Chicago 12, Melborne City, USA
  • (111) 111-111-1111
  • nextbit@gmail.com
  • Week Days: 09.00 to 18.00 Sunday: Closed

Services

Services for Telecom Sector

Services for Shipping Sector

Services for FinTech Sector

Services for Logistic Sector

Services for Ecommerce Sector

Services for DTH & Cable Sector

Call center Services - Outbound

  • Lead Generation
    Lead generation is a method where prospective customers or clients are called by a business to inform them about their various products & services and to raise interest and awareness among those offerings. Oz Cable Services LLC offers lead generation services that help create trust between your business and prospect clients. We handle the entire journey from initial contact to converting prospects into clients or customers.
  • Customer Survey
    In order to improve customer experience, businesses often need to conduct surveys to understand the behavior and changing demands of their customers. This is done through customer survey calls that are made to the existing database of customers. Oz Cable Services LLC helps you gain relevant insights into the mind and behavior of your customers with our customer survey service.
  • Customer Retention
    Customer retention is a function of a business where customers that want to discontinue your services are called in an attempt to sway their minds into staying with the company. This type of service is needed mostly by service providers. Oz Cable Services LLC helps you retain your valuable customers and keep them engaged with the company, thus saving you from the losses you may face due to their departure. This is done through timely feedbacks, surveys and improving client experience wherever possible.
  • Appointment Scheduling
    Appointment scheduling is a part of the business development of your business. While your sales team focuses on tries to convert leads and preparing presentations, a third party can be left to call targets or potential leads and convince them into taking an appointment with your sales personnel. Oz Cable Services LLC helps the efforts of your sales team by offering effective Appointment Scheduling service that assists your business to get closer to achieving its organizational goals.

Call center Services – Inbound

  • Customer Support
    Customer support is an integral part of any business. In today’s competitive world, only a business that keeps its customers happy and satisfied have a chance at long-term survival. Our Inbound call center services India and abroad helps businesses achieve that goal. We handle your company’s precious customers with the care they need and resolve all their queries in a timely manner, thus keeping them engaged with your company
  • Inbound Sales
    Inbound call center service is essential for the revenue generation and growth of your business. This service helps convert general inquiries into paying customers. The inbound sale is an essential part of any company’s business development strategy which includes up-selling as well as cross-selling. Equipped with years of experience handling sales processes our expert team at Oz Cable Services LLC helps boost your revenue with customized inbound call center services India and abroad.
  • Help Desk Outsourcing
    Our Inbound call center contracts allow various clients to provide technical assistance to their customers regarding various technological products like smartphones, laptops, printers, routers etc. These services can also serve customers of consumer electronic companies. Oz Cable Services LLC has a well-trained team of agents that are capable of handling technical issues related to various devices and technologies. We are your one-stop destination for all technical help desk outsourcing.

Business Process Outsourcing

The outsourcing industry has become an integral part of today’s business environment. The need to cut costs and focus on core competencies has led to the emergence outsourcing BPO services in India

Oz Cable Services LLC Solutions is an Indian outsourcing company that provides you with customized solutions that are tailor-made for your business requirements. Our business process services are scalable to adjust to your business goals and our areas of expertise range across multiple industries and verticals. Our domain knowledge is something that you can bank upon

  • Call center services
    We offer various services like – inbound call center services, outbound call center services, telemarketing services, and technical support services. Our call center gives you the best quality of BPO services including reduced handling time as well as a quick resolution to customer queries.
  • Chat support services
    Technical as well as nontechnical chat services are part of our BPO services offer multi-channel support that every customer demands today. With our chat support services, your customers get real-time assistance while they are browsing your website. This reduces support time drastically.
  • Email support services
    Email is the main channel of customer communication. Your business needs a strong email support service to ensure your customers get a fast response from you and are satisfied with the resolution Provided. We provide your customers with professional and timely business process services to address their every query or challenge.
  • Data Entry Services
    Get accurate, error-proof and customized data entry services. Our elite team at Oz Cable Services LLC, a leading BPO service provider offers 100% error-free data entry service. We cover multiple formats like PDF, HTML, XML etc. Online catalog services, data mining services, data processing and more.

Major Services Description

By outsourcing call center services to USA with Oz Cable Services LLC, you get the best quality of processes, reduced handling time as well as a quick resolution to customer queries. We are an emerging name among call centers. Check out some of the services that are covered under our Call center vertical.

Inbound Services

Inbound services range from answering customer queries about the product or services to providing them the resolution to the various challenges they face with the services.

Some offerings of our Inbound support are –
  • Cross-selling & up-selling
  • Resolution to customer issues
  • Maintaining brand image
  • Nurturing inbound leads

Outbound Services

Our outbound services involve calling existing or prospective customers of a business. These calls are usually for the purpose of generating sales, selling subscriptions or customer retention.

Some offerings of our Outbound support are –
  • Lead generation
  • Lead generation
  • Sales services
  • Appointment scheduling

Telemarketing services

This is a dynamic way to market and sell your products by contacting prospect customers and informing them of the features and benefits of your company’s products and services.

Some offerings of our Telemarketing services are –
  • Outbound telemarketing
  • Customer retention
  • B2B telemarketing
  • B2C telemarketing

Technical Support Service

Technical support services can act as an IT help-desk to for customers to resolve their core technical issues regarding various products and services. With an increasing base of technology users worldwide, this service is a key towards keeping your customers satisfied and retained.

Some offerings of our Technical Support service are –
  • Technical support for hardware products
  • Technical support for Operating Systems
  • Technical support for Email
  • Technical support for Portable Devices